For individuals and small businesses alike, when it comes to your physical, mental, or financial wellbeing, it’s important to find someone with your best interests at heart. With many of the big corporate health insurance companies, where you may just be another name on a list of millions, it’s easy to feel like you don’t matter. Navigating high-dollar prescription medications and pre-existing health issues can be challenge when your provider doesn’t have their focus on your needs. Fortunately, there’s Good Faith Health Insurance – a small business that’s founded, owned, and operated by Brianna Johnson. Brianna understands the challenges that everyday people encounter when managing their health, and seeks to make a personal connection with each client by providing them with not just excellent service, but with the education they need to make the best decisions for themselves.
Here she is in her own words-
1. What inspired you to start this company?
When you’re in this industry, you hear a lot of horror stories, but the story that comes to mind first for me was when one of my first clients was a young lady who had a $2500 medication; she was uninsured and couldn’t afford to take her meds, as a result, she was very very sick. After a few days of searching, I was able to find her medication for $40. It was life-changing for her, and I’m thankful to say that she’s happily married with baby number two on the way. Through this, I saw a need to help families that had pre-existing health issues. And I felt a strong urge to educate people. This desire grew to the point that after I had added on health insurance carriers to my platform many of my clients began sending me friends and families who were over-paying for plans and/or trying to find other, more feasible options.
2. What unique perspective do you bring to the health insurance market?
One, I work with people that have high-dollar medications and who have pre-existing health issues. Most agents who work on the individual side focus so much on super healthy families that, in many situations family’s and individuals were getting hosed on cost because they feel that they don’t have any other options except the marketplace. And two, I educate my prospects about ALL their options, ACA, Individual fixed plans and Shareplans.
3. What do you hope to offer your clients that they wont find elsewhere?
First of all, education. Most folks spend hours, days, or even weeks researching their next car/vehicle. The cost for a healthcare plan is often-times more expensive than a car payment. Yet many folks feel so overwhelmed by Google and what’s available to them and yet, the information available to folks on marketplace healthcare plans is limited. As a result, I usually need to spend anywhere from 30 minutes to an hour educating families and business owners before they are ready to make a decision about a plan. By approaching it this way I give them the tools to make educated decisions about their healthcare, as a result, I help them understand that all options are available to them without the headache of dealing with multiple carriers/people.
4. What is a typical day like for you on the job?
Well, like any normal business owner, I’m pretty much on call 24/7. My job is also very diverse in what I do throughout my workday. On any given day, I could be in downtown Woodstock in the morning and in Peachtree City by 2:00 depending on what is needed from my clients and prospects. But the one thing you can always count on in this business when it comes to consistency is that it’s always going to be inconsistent. I’m doing different things every day, and that’s one of the many things I love about what I do.
5. How do you spend your time when you’re not working?
I am a jack of all trades and a master of none, which essentially means I have a lot of different hobbies. Those hobbies range from running, gaming, biking, I even went through a season of playing Dungeons and Dragons once a week. But one of my true passions is working with my dogs. So I spend a few hours a week doing obedience training and doing agility with my doberman pinscher.
6. How do you like to get away from it all?
I love physical activity and when I’m not working I’m exercising or cleaning my house, I also enjoy putting meals together and cooking. I’m also an avid hiker and am always looking for new locations to try out.
7. What’s an important quote, mantra, or philosophy that you live by?
Something my dad said to me years ago really has had an impact on me, and even applies to what I do in my business. His words were, “If someone forgets to do something, then it means it wasn’t important enough for them to remember.” Those words have really had a huge impact on me as a business owner and in sales, getting that face to face interactions is very important, especially for service industries. So when I would set up an appointment, follow up, confirm the appointment and then the prospect would be a no-show without my ever receiving a phone call, email, or text message. It was proof to me that I wouldn’t be happy with them as a client. It taught me to be selective about who I wanted to work with, and advocate for me. I’m very thankful to have the support and friendship of each of my clients. Getting the phone call that someone is in the hospital for a stroke, or that someone had surgery and that they have coverage, and knowing that I took care of them to the best of my ability is a wonderful feeling.
When you call Good Faith Health Insurance, you’ll speak to Brianna directly, and together you’ll find the healthcare plan that’s right for you. If you’re providing for just yourself, for your family, or for the staff of your small business, Brianna can change your whole attitude towards health insurance, setting you on a course to a longer, healthier, more successful life!